We announced Avo 3 last week and had great echoes from you, fine folks. Thank you for that!
What's happening with Avo 2?
We are a small team, and we can't support two products that do similar things. Focusing on Avo 3 means that we can ship faster and better.
Avo 2 will go into a bug-fixing phase (4 months) and then a security fixes phase (another four months).
Should I upgrade to Avo 2?
That means you should upgrade your Avo 2 apps to version 3 to get the latest features. But that means you are now going from a $250/year subscription to a $350/year subscription.
It might look like we have incremented the major version number to force current users to upgrade to a higher subscription.
That is not the case. We are not building that kind of business.
That is my oversight, and I apologize if that made you feel "betrayed" or "held for ransom".
Avo 3 upgrade discount
All Avo 2 customers will receive a $100 upgrade discount to upgrade from Avo 2 Pro to Avo 3 Pro while keeping the same subscription cost.
That means you can safely upgrade without any cost difference.
How can I upgrade my subscription?
Because of bureaucratic reasons, I had to change the Stripe account, and the upgrade is not seamless.
The upgrade process goes like this:
- you write to us at firstname.lastname@example.org and tell us you license key and that you want to upgrade
- we'll cancel the v2 subscription, refund what's left, and send over a discount code
- you purchase a new v3 license from avohq.io/pricing
- use the $100 discount code on the checkout page
- at this point, you'll still have a 14-day grace period on your v2 license, so your app continues to work until you upgrade your code to v3.
What if I already purchased Avo 3?
If you already purchased Avo 3 and paid full price or the Black Friday discounted price, write to us with the Avo 3 license key and we will refund the difference.
You purchased Avo 3 Pro at full price ($350): We will refund $100 and set the subscription to $250/year
You purchased Avo 3 Advanced at full price ($500): You keep that tier upgrade.
You purchased Avo 3 Pro at Black Friday price ($262,50): We will refund $12.5 and set the subscription to $250/year
You purchased Avo 3 Advanced at Black Friday price ($375): You keep that tier upgrade.
This offer will be available six months from Avo 3's release until May 21st, 2024.
We are not in the business of trapping people, and I apologize if I made you feel that way.
We want to provide value to you through our products.
Thank you for writing about this.